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Written by the people who run the engagements. Where our industry is overclaiming, we say so, including when the overclaim would be convenient for us.

What to Do When AI Gets Your Brand Wrong
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What to Do When AI Gets Your Brand Wrong

Ask ChatGPT or Gemini about your company, and you might get a flat-out wrong answer, the wrong industry, a competitor’s product listed as yours,…

July 29, 2026

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Model behaviour changes, what we have measured, and what we got wrong.